El Paso mental health agency assists those in need with hot line, phone app
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An estimated one in four adults suffers from a diagnosable mental disorder in a given year, according to El Paso mental health provider Emergence Health Network, which also runs a crisis hotline. Also, says EHN, 90 percent of people who die by suicide are also believed to have had a mental disorder. However, either because of fear or lack of information only 60 percent of those suffering from a mental health condition seeks treatment. One helpful resource EHN provides to the community is its 24-hour Crisis Hotline, which consists of of qualified mental health professionals, as well as on-call professionals who are available to the public 24 hours a day, seven days a week. Crisis Line specialists are prepared through education and training to assist distressed callers in verbal de-escalation of any situation.